Learn About BetterLife.com
Information about the store that helps you achieve a BetterLife!
- Shipping and handling is free on orders over $75 per order within the Continental
United States. Orders under $75 have a flat $5 shipping fee to any location within
the Continental United States.
- Orders being shipped to Alaska, Hawaii and Puerto Rico may be subject to a shipping
surcharge depending on weight of order.
- International orders are subject to additional charges. Please review the details
regarding international orders carefuly.
- Most orders are shipped the same day or up to 72 hours after an order is placed
if the item is out of stock. Some items may take longer, in which case you will
be notified via email.
- Packages weighing less than 2 pounds are shipped “Priority Mail” or "First Class
Mail" and packages weighing over 2 Pounds are shipped via UPS.
- You may return any unopened product for any reason within 30 days of purchase and
receive a refund to original form of tender.
- Also, most (not all) items can be returned for refund or credit within 30 days of
purchase, threfore you must call to get prior approval.
For shipments to all other countries, the following rules and restrictions apply:
- Do not order items that are illegal to import into your country.
- Laws vary country to country. It is your responsibility to check with your Customs
office to see if your country permits the shipment of our products.
- If the package is seized by Customs for any reason and we do not receive the package
back, we will not issue you a refund.
- If we do receive the package back after being seized and the products are in perfect
condition, we will credit you the product cost, but you are still responsible for
the shipping charges.
- You pay shipping charges based on the weight of the package and the destination.
- The Free shipping on orders over $75 offer does not apply to international orders.
If you’d like to know the shipping charges before you decide to order, please email us first with the country of destination and what you’d like to order and we will email back the exact shipping cost before you decide to order (email firstname.lastname@example.org)
If you would like to contact us for any reason, call us, email us, fax us, or write
to us. No matter how you want to contact us, we would love to hear from you and
will assist you in any way possible!
Feel free to email us at anytime about anything for a prompt reply:
You can also write to us at:
- 2380 N. Tustin Avenue
- Santa Ana, CA 92705 USA
Send us a fax at:
If you wish to speak with us or place your order over the telephone, you can reach
- Toll-Free: (800) 317-7150
- Local: (714) 547-1620